Training Coordinator & Program Manager

Job description

Intro MIcompany and GAIn Academy

To accelerate global AI skill building MIcompany (micompany.nl) launched the GAIn Academy in 2019; a professional and standardized skill building portfolio to train the entire organization; from board members to experts to broad business teams (see gainacademy.com). By now, thousands of employees from more than 35 countries have been trained, at top tier companies like Heineken, eBay and Nike.

One of the key pillars of the GAIn Academy is educating companies at scale through the Foundation and the Translator Program. These training programs are meant for the broader communities in the organization that do not execute analytics. The GAIn academy programs inspire and help them understand the opportunities of data & AI and initiate, guide and challenge new solutions in their business domain. For more than 15 years, MIcompany has been helping companies create impact with data & AI. In the last two years, we further professionalized our skill building programs in the GAIn academy. To realize further growth of our training programs and help accelerate and scale skill building at our clients, we are looking for a Training Coordinator & Program Manager.


As Training Coordinator & Program Manager you:

  • Act as the key link between participants and our internal and external trainers.
  • Guide the groups in their learning journey and ensure a sublime program experience from start to finish.
  • Are the first point of contact for client questions about the program.
  • Are part of a bigger account team that helps the client in building Data & AI skills at scale.
  • Help in translating client wishes and feedback to ideas for program innovation.
  • Actively steer the balance between program standardization and tailoring of the program to specific client needs.
  • Are responsible for the entire program planning, the communication to participants and the involvement of the trainers. To this end, you work closely together with our Operations Manager.
  • Organize different external events, for example, kickoff sessions, presentation moments, graduation events for example.
  • Collaborate with the GAIn marketing team in creating exciting content around the program.
  • Optionally, and depending on your personal development ambitions, you can facilitate different parts of the program, for example, supporting group exercises and facilitating discussions for example.

Requirements

Who are we looking for?

Passionate about education and people development

  • You are motivated to help people take a first step in the new and exciting world of Data & AI
  • You are driven to use education as the accelerator to create change at scale.

Service-oriented mindset and skills

  • Client oriented: You are focused on the needs of the client (managers and participants). You are a good empathic listener who is driven to optimally help our clients and their participants.
  • Quality focused: You are strongly driven to achieve the best results.

Excellent project management/ organizational skills

  • Proactive fixer: You are an independent worker who takes the initiative to act quickly and overcome challenges.
  • Communicative: You are able to communicate in a clear and structured way, both verbally and written.

Excellent project management/ organizational skills

  • Proactive fixer: You are an independent worker, who takes initiative to quickly act and overcome challenges.
  • Communicative: You are able to communicate in a clear and structured way, both verbally and written.

Able to create value in a dynamic environment

  • Problem solver: You are strong in developing practical solutions for complex challenges.
  • Flexible: You are efficient under changing circumstances and deadlines. Under time pressure, you are able to keep a good overview of your tasks and determine priorities.


Function requirements

  • You have a bachelor or masters degree.
  • You have a minimum of 2/3 years of experience coordinating trainings or similar processes in a dynamic environment.
  • You have experience in acting as the point of contact for clients/stakeholders (for example in a customer success role or similar experience).
  • Preferably you have experience in creating change in a business context.
  • Knowledge about AI is not required, but the willingness to learn about it in a business context is.
  • Proficient in English.
  • Available for 32 – 40 hours per week.
  • Possible to work from home and/or at the office.


What do we offer?

MIcompany offers you an attractive job in an inspiring location in the center of Amsterdam. There is sufficient room to shape and expand your role and develop yourself further. Our offer consists of:

  • Working in the champions league with respect to the clients (global industry leaders), the quality, and the impact of the training programs
  • The opportunity to shape and be part of the revolutionary new world of AI
  • Trainings and intensive coaching to sharpen your personal skills and AI knowledge
  • Competitive salary and secondary employment conditions
  • An environment with smart, young, ambitious, and slightly nerdy colleagues that challenge you and make you laugh
  • Quarterly team building events, sports activities, and weekly Friday night drinks on our rooftop terrace

What is next?

  1. Submit your CV and cover letter (in either Dutch or English)
  2. Have your first interview to get to know each other
  3. Meet more people from our team during the second interview
  4. Receive and sign our offer
  5. Drink champagne at our office bar

Interested? Apply now! And who knows, maybe we will see you soon! 

Questions? Feel free to ask them via talent@micompany.nl or call us directly on +31 20 715 52 90